Policies and Procedures
Prisma Health Performance Center — Facility Code of Conduct
The City of Greer is committed to providing a safe, clean, welcoming, and family-friendly environment. This Code of Conduct applies to all individuals on the premises, including daily visitors, tournament spectators, athletes, coaches, officials, rental groups, and members.
By entering this venue, you agree to adhere to the following standards:
1. Respect & Sportsmanship: Treat all participants, game officials, facility staff, and fellow guests with courtesy. Verbal abuse, harassment, profanity, threats, obscene gestures, or violent behavior will not be tolerated.
2. Access & Day Passes: Unless participating in a scheduled event or booked activity, non-members must purchase a Day Pass, present a valid photo ID, and complete a liability waiver (signed by a parent/guardian if under 18) before entering activity areas.
3. Open Play: During posted Open Play hours, courts are first-come, first-serve for active members and paid Day Pass holders. Organized practices, private coaching, and equipment alterations are prohibited without prior approval.
4. Attire & Footwear: Closed-toe, non-marking athletic shoes and functional sportswear are required on all courts and activity floors. Cleats, dress shoes, boots, and open-toed shoes are prohibited in activity zones. Shirts are required at all times inside the facility.
5. Outside Food & Coolers: Outside food, fast-food deliveries, and hard-sided coolers are strictly prohibited inside the facility (individual athlete hydration bottles are permitted in player areas).
6. Prohibited Items & Substances: Tobacco products, e-cigarettes/vapes, outside alcohol, illegal substances, and weapons are strictly prohibited on city property.
7. Supervision of Minors: Children under the age of 12 must be supervised by a parent, legal guardian, or coach at all times.
8. Compliance: All guests must follow posted safety signage and instructions from facility personnel.
Enforcement: Failure to comply with facility rules may result in verbal warnings, immediate ejection from the building without a refund, temporary or permanent trespass bans, and law enforcement involvement.
Rule Amendments: The City of Greer reserves the right to amend these operational rules at any time to ensure facility safety and efficiency.
